K-12 IT Systems Administrator

Location: Cape Fear Christian Academy, Erwin, NC
Job Type: Full-time

Job Summary:

Cape Fear Christian Academy is seeking a highly skilled K-12 IT Systems Administrator to manage and maintain our IT infrastructure, ensuring reliable network performance, cybersecurity, software management, data backups, and user support. The ideal candidate will oversee network security, cloud-based systems, educational software, security systems, and surveillance systems while ensuring compliance with data protection policies.

Key Responsibilities:

Network & Security Administration

• Monitor network performance and troubleshoot connectivity issues using UniFi Cloud Key.
• Maintain firewall security policies and monitor Untangle Firewall logs for threats.
• Conduct vulnerability scans, apply security patches, and ensure compliance with cybersecurity best practices.
• Manage the schoolwide security system and create user keycards as needed.
• Perform wireless site surveys to optimize Wi-Fi coverage and address weak spots.

Software Management & Support

• Monitor and support critical software systems (learning management systems, email, productivity tools).
• Review system logs for errors, track software usage trends, and optimize performance.
• Manage software licenses, perform audits, and ensure compliance with vendor agreements.
• Deploy and test software updates and patches to maintain system security and stability.
• Provide staff training on software tools, updates, and best practices.

Data Backup & Disaster Recovery

• Verify daily backups on NAS and cloud storage, addressing any errors.
• Conduct manual restore tests to ensure data integrity and availability.
• Plan and execute disaster recovery drills to test backup and recovery strategies.

Google Admin & User Management

• Create and manage student and staff accounts via Google Admin Console.
• Monitor login activity, enforce security policies, and review permissions.
• Conduct regular audits of inactive accounts and adjust security settings as needed.

Surveillance & NAS Storage Management

• Ensure surveillance cameras and NAS storage function properly and securely archive recorded footage.
• Monitor storage capacity, maintain retention policies, and perform hardware maintenance.
• Conduct physical inspections of camera hardware for alignment, wear, or malfunction.

Maintenance & Long-Term IT Strategy

• Perform routine firmware and software updates for networking, security, and surveillance systems.
• Plan and oversee hardware upgrades for networking, storage, and security infrastructure.
• Manage vendor relationships, service contracts, and software licensing to ensure seamless operations.
• Conduct annual IT audits, assessing infrastructure performance and planning future technology upgrades.

Qualifications & Skills:

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
• 1-3 years of IT administration experience in a K-12 or educational setting is strongly preferred
• Expertise in UniFi network, Untangle Firewall, Google Admin Console, Virtual Keypad, and NAS storage solutions.
• Strong knowledge of cybersecurity best practices, data privacy compliance (FERPA), and disaster recovery planning.
• Proficiency in managing software ecosystems, including licensing, patching, and integrations.
• Strong troubleshooting, organizational, and communication skills.